The American Heart Association (AHA) strongly promotes knowledge and proficiency in BLS, ACLS, and PALS and has developed instructional materials for this purpose. Use of these materials in an educational course does not represent course sponsorship by the American Heart Association. Any fees charged for such a course, except for a portion of fees needed for AHA course materials, do not represent income to the Association.
CAPCE ACCREDITED COURSES
By participating in an activity approved by Benchmark Medical Services, LLC, an organization accredited by the Commission on Accreditation for Pre-Hospital Continuing Education (CAPCE), the national accrediting body charged with the review and accreditation of EMS continuing education (CE). I further understand and agree that my course completion records may be accessed by or shared with such regulators as state EMS offices, training officers, and NREMT on a password-protected need-to-know basis. In addition, I understand that I may review my record of CAPCE-accredited course completions by contacting CAPCE.
Course completion is defined as: The participant successfully demonstrated the core knowledge on said date and Benchmark, its faculty, staff, assistants, and agents neither implicitly nor explicitly guarantees any degree of future performance. Therefore, by participating in a Benchmark activity, the participant hereby holds harmless and forever discharge Benchmark, its volunteers, employees, agents, representatives, adn licensees, from all claims, demands, and causes of action which I or any respective heirs, executors, administrators, or assigns have or may have resulting by reason of participating in a Benchmark activity. The participant furthermore agrees and understands that comprehension and performance is an individual responsibility; that Benchmark does not license or certify individuals in skills or procedures; and that the participant must adhere to local standing orders, protocols, or other medical direction, and within the individual's scope of practice.
COURSE COMPLETION DOCUMENTATION REPLACEMENT POLICY
Post course documentation is emailed to the email address of record. Post course documentation is presumed to have been received unless returned. A replacement fee of $25.00 per document will be assessed for any reason other than an error on our part.
Submission of information will be retained for course attendance, participation and reporting as may be required by the course sponsor and or distributor of continuing medical education certificates. This information may be used to notify the participant of future continuing education or training opportunities. Benchmark makes reasonable attempts to protect participant personal information submitted against public inspection and disclosure absent a subpoena or for the purposes of health oversight activities as described herein.
REFUNDS / CANCELLATIONS
No refunds shall be considered after sixty (60) days following payment, or fifteen (15) days following the completion of the event in which registration fees were collected. No refunds will be issued after the course registration has closed. Courses may be re-scheduled for a $50.00 Course Change Fee, must be paid by Cashier's Check or Money Order, and received by Benchmark before the change request will be confirmed. Course change requests are granted based upon availability. Re-scheduled courses must be completed with Benchmark within ninety (90) days of the original scheduled date or the registration fee, and if applicable, change fee(s) will be forfeited. The Course Change Fee is applicable to any course change request. Benchmark is not responsible if a course is not available or if no seat is available within the ninety-day requirement. The registration fee minus a fifty percent (50%) cancellation fee may be refunded if a cancellation request is received prior to ten (10) days before the event. There are no refunds available for cancelation requests received ten (10) or less days prior to the event. There are no refunds for online course purchases or online access courses. Benchmark reserves the right to implement policy on a case by case basis for circumstances not addressed herein.